Questions drivers and fleets ask

From the Lake City exits (414, 423, 427) we usually reach a stranded truck in 45 to 60 minutes, depending on traffic and current job load. Call dispatch with your exact exit or mile marker and direction of travel and we give you a live ETA on the phone, not a guess.

Yes. The dispatch line is staffed around the clock, including nights, weekends, and holidays. Most breakdowns happen when shops are closed, which is exactly when a mobile call is worth the most.

Most roadside calls get fixed on-site. Air leaks, sensors, batteries, alternators, belts, hoses, fuel issues, and many derates are roadside jobs. If it needs a bay, we tell you straight and help you stage a tow instead of leaving you guessing.

Your exit number or mile marker and direction of travel, your truck make and what it is doing (no-start, derate, air loss, overheating, warning light, DOT write-up), and a callback number. The more you tell us up front, the better the odds we arrive with the right parts.

Class 8 tractors and heavy diesels: Cummins, Detroit, PACCAR, Volvo, and International. The service truck carries a laptop that talks to most heavy-duty ECMs, plus common filters, belts, hoses, sensors, and batteries.

A service-call charge to roll the truck, plus an hourly labor rate and any parts. After-hours calls run higher than daytime. We quote the range on the phone before we head out and confirm it before any work starts. We do not invent line items at the end.

A solid aftertreatment light usually gives you a window. A flashing light with an active speed derate means the system is stepping you down and will keep going. Do not push a hard derate to the next state line. Call, read us the codes, and we tell you how much road you have.

Yes. Tell us the scale or inspection station, what the inspector wrote up, and your truck and trailer info. We bring the parts to clear common out-of-service items: brakes out of adjustment, air leaks, lights, ABS faults, and many tire issues, with a documented invoice for your file.

Do not drive it. A truck that will not build or hold air is not safe and the spring brakes can set on you. Call dispatch with your location. Air leaks at gladhands, lines, valves, and chambers are some of the most common roadside fixes we do.

Do not risk it. A diesel that overheats can warp a head or blow a gasket, which is the difference between a hose job and a new engine. Pull over safely, shut it down before it redlines, and call. Tell us your exit so we roll with hoses, belts, and coolant.

Our core is the North Central Florida and South Georgia stretch, anchored at the Lake City interchange where I-75 meets I-10. We run north toward Valdosta, Tifton, and Macon and south toward Gainesville and Ocala. Call with your exit or mile marker for a real ETA.

Yes. The corridor does not stop at the line and neither do we. We cover the South Georgia counties along I-75, including the Valdosta and Tifton stretches. The farther from Lake City you are, the longer the ETA, so call early rather than waiting it out.

Yes. Give dispatch your mile marker and your direction of travel, northbound or southbound. Mile markers and exit numbers are how we locate every roadside call. You do not need to be at a named stop for us to reach you.

Yes. Breakdowns are the priority on the phone, but we also book scheduled service and fleet preventive-maintenance contracts during normal hours. Use the contact form for anything that is not a truck-down emergency and we will set it up.